Privacy Policy

1. Overview

SafeCirk (operated by Beijing Amcor Technology And Trade Co., Ltd., hereafter referred to as "SafeCirk", "we", "our" or "us") is committed to protecting the privacy of visitors to our website (www.safecirk.com) and customers who request quotations or purchase industrial electrical and electronic components through us.

This Privacy Policy explains what information we collect, how we use it, the choices you have, and how you can contact us about privacy-related questions. By using this website or submitting a quotation request, you acknowledge that you have read and understood this policy.

2. Information We Collect

2.1 Information you submit through our forms

Our online forms are deliberately short. The Request a Quote and Contact forms ask only for the following fields:

• Company name — required;
• Email address — required, used to reply to you;
• Country / region — required, used to route your inquiry and assess shipping requirements;
• Part number — optional;
• Your message — required; whatever technical or commercial details you choose to include.

2.2 Information you choose to provide in correspondence

You may of course give us more detail by email, WhatsApp or in the message box — for example your name, telephone number, city, target price, quantities or a BOM file. We receive such information only because you chose to send it, and we use it solely to answer your inquiry.

2.3 Information collected automatically

Our web server and hosting provider automatically record standard technical data in access logs when a page is requested:

• IP address, from which an approximate geographic location may be inferred;
• Browser type, operating system and device type;
• The page requested, the referring page and the time of the request.

This data is used only for security, troubleshooting and aggregate traffic reporting. We do not use it to build profiles of individual visitors.

2.4 Information we do NOT collect

We do not ask for or collect sensitive personal information such as your national identification number, payment card details, bank account numbers, or health information through this website. If a transaction requires such information, it is handled directly between you and the payment or shipping provider under their own privacy policies.

3. How We Use Information

We use the information we collect for the following purposes:

• To respond to your quotation requests, technical inquiries and sample requests;
• To process orders, arrange shipping and provide after-sales support;
• To build and maintain a customer relationship, including sending order updates and delivery confirmations;
• To improve our website, product selection and customer experience based on usage patterns and feedback;
• To send you technical articles, product updates or newsletters that you have explicitly opted in to receive;
• To comply with legal obligations and enforce our Terms & Conditions;
• To detect, prevent and investigate fraud, abuse or security incidents.

4. Legal Basis for Processing

Where data protection laws such as the EU General Data Protection Regulation (GDPR) apply, we rely on the following legal bases:

• Performance of a contract — to respond to your quotation request, prepare an offer and fulfil orders, including shipping and after-sales support (Art. 6(1)(b) GDPR).
• Legitimate interests — to answer general inquiries, protect our website against abuse and fraud, keep business records and improve our product pages (Art. 6(1)(f) GDPR). These interests are balanced against your rights, and we do not use your data for profiling.
• Legal obligation — to keep commercial, tax and customs records where required by law (Art. 6(1)(c) GDPR).
• Consent — for optional marketing emails or newsletters, which you may withdraw at any time (Art. 6(1)(a) GDPR).

Providing the required fields in our forms is necessary to receive and answer your inquiry. Without them we cannot process your request.

5. Cookies and Similar Technologies

We do not use analytics, advertising or cross-site tracking cookies. Our website does not load third-party analytics services, advertising pixels or social media trackers, and we do not build visitor profiles.

5.1 Strictly necessary technology

If the website uses cookies at all, they are limited to strictly necessary functions, such as keeping a form submission secure or preventing duplicate submissions. These cookies are not used to identify you for marketing purposes.

5.2 Server logs

Aggregate traffic information comes from standard web server logs (see Section 2.3), not from tracking cookies.

5.3 Your browser settings

You can block or delete cookies at any time in your browser settings. Because we do not rely on non-essential cookies, blocking them will not prevent you from browsing our catalogue or sending a quotation request.

5.4 Changes to our use of cookies

If we introduce analytics or other cookie-based tools in the future, we will update this policy and, where consent is required by law, ask for your consent before any non-essential cookie is set.

6. Sharing with Third Parties

We may share information with third-party service providers only as necessary to operate our business, under strict confidentiality obligations and only for the purposes listed below:

• Logistics and freight forwarders — to arrange international shipping and customs clearance for orders.
• Email and cloud hosting providers — to deliver our services and store data securely.
• Original equipment manufacturers (OEMs) — when required to process warranty claims or technical support requests related to products supplied by LEM, Bussmann, Eaton or other manufacturers.
• Legal and accounting advisors — to comply with legal, tax or regulatory requirements.

Under no circumstances will we share your personal information with third-party advertising networks, data brokers or social media platforms for targeted advertising.

The specific providers involved depend on your inquiry and destination country. You may ask us for the categories of recipients relevant to your order by contacting us at aron@safecirk.com.

7. Data Security

We apply reasonable administrative, technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure or destruction. These measures include encrypted connections (TLS/SSL) for all website traffic, access controls and password protection for our internal systems, and keeping our software and hosting environment up to date.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We keep personal information only for as long as it is needed for the purpose for which it was collected, or as required by law. Our general practice is:

• Quotation requests and correspondence — retained while the inquiry or business relationship is active, and normally deleted or anonymised within 24 months after the last contact if no order follows.
• Orders, invoices and shipping documents — retained for the period required by Chinese accounting, tax and customs rules (generally up to 10 years).
• Marketing subscriptions — kept until you unsubscribe or ask us to remove your details.
• Server access logs — normally retained for up to 6 months for security and troubleshooting purposes.

When personal information is no longer needed, we delete it or irreversibly anonymise it. Where a specific retention period is prescribed by law, we follow that period instead.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access — you may request a copy of the personal information we hold about you.
• Correction — you may ask us to correct inaccurate or incomplete information.
• Deletion — you may ask us to delete your personal information, subject to certain legal exceptions.
• Objection / Restriction — you may object to or restrict certain processing of your information.
• Data portability — you may request a machine-readable copy of information you have provided.
• Opt out — you may unsubscribe from marketing communications at any time by replying to an email or contacting us directly.
• Withdraw consent — where we rely on your consent, you may withdraw it at any time; this does not affect processing carried out before the withdrawal.
• Complain to a supervisory authority — you may lodge a complaint with the data protection authority in your country of residence or place of work.

To exercise any of these rights, please send an email to aron@safecirk.com with a clear description of your request. We will respond within 30 calendar days or as required by applicable law.

10. International Data Transfers

SafeCirk is headquartered in Beijing, China, and our core customer records are processed there. Some of our service providers — for example email hosting, logistics partners or OEM technical support — may also process data in other countries, including countries whose data protection laws differ from those in your own jurisdiction.

We do not rely on a general statement that "using the website means you consent" to cross-border transfers. Where an international transfer requires a legal basis — for example for customers in the European Economic Area or the United Kingdom — we:

• transfer only the information that is necessary for the relevant purpose;
• apply appropriate safeguards, such as standard contractual clauses approved by the European Commission or equivalent contractual protections with the recipient; and
• rely on the performance of our contract with you or our legitimate interests as the legal basis for the transfer, rather than on implied consent.

You can ask us for more information about the safeguards that apply to a specific transfer by contacting us using the details in Section 13.

11. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory or operational reasons. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns or requests about this Privacy Policy or our data practices, please contact us using the details below: